Privacy Policy

Hoosiers GC LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for residential general contracting services.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, mailing address.
• Project Information: Details about your home improvement or construction project.
• Communication Data: Messages, form submissions, and correspondence.
• Usage Data: Browser type, IP address, pages visited, and time spent on our website.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide estimates.
• Schedule appointments and send reminders.
• Communicate project updates and follow-ups.
• Send marketing communications (with your consent).
• Improve our website and services.
• Comply with legal obligations.

3. SMS / Text Message Communications

Providing your phone number alone does not enroll you in SMS messages. We collect SMS consent through two separate opt-in checkboxes on our website forms (for example, on our Contact page and Estimate form) so that marketing consent is never bundled with service messages:

• Transactional / Service Messages (separate opt-in): Appointment reminders, scheduling confirmations, project status updates, and cancellation notices.
• Marketing / Promotional Messages (separate opt-in): Promotional offers, deals, and marketing messages. This opt-in is completely optional and collected independently.

You opt in to each program only by expressly checking the corresponding checkbox on our forms. Checking the transactional box does not enroll you in marketing messages, and vice versa.

Message Frequency: Transactional message frequency varies based on your project status. Marketing message frequency may be up to several messages per week.

Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive a final confirmation message and no further messages will be sent.

Opt-In: To re-subscribe, reply START or SUBSCRIBE to our number.

Help: For help, reply HELP to any message or contact us at the information below.

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. See our Terms & Conditions for the full SMS program terms.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Trusted vendors who assist us with scheduling, communications, and marketing (bound by confidentiality agreements).
• Legal Requirements: If required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You may disable cookies through your browser settings; however, some features of the website may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no data transmission over the Internet can be guaranteed as 100% secure.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of marketing communications at any time.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Hoosiers GC LLC
Indianapolis, Indiana
Website: www.hoosiersgc.com
Email: admin@hoosiersgc.com